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Report Adverse Events

Your safety is our top priority. Report any adverse reactions here.

Medical Emergency?

If you are experiencing a serious adverse reaction, please seek immediate medical attention by calling 911 or your local emergency services. Report the incident to us afterward using this form or by contacting our safety team.

What is an Adverse Event?

An adverse event is any undesirable experience associated with the use of our products. This includes skin reactions, allergic responses, irritation, or any other unexpected effects. We take all reports seriously and use them to improve product safety.

All information will be kept confidential and used solely for safety monitoring purposes.

Call Us

Safety Hotline

1-800-JOYALURE

Available 24/7

Email Us

Product Safety Team

safety@joyalure.com

Response within 24 hours